Website privacy notice
Your information matters
This notice explains how Mindful Psychology Hub Pty Ltd handles website form and email enquiries.
What the website collects
If you use the enquiry form, the website collects the contact details, enquiry pathway, preferences and brief message you choose to provide. The form must not be used for detailed clinical, medical or emergency information.
How form enquiries are delivered
Your form submission is forwarded to the practice’s private Google Workspace inbox at admin@mindfulpsychologyhub.com.au. The website does not use a separate patient enquiry database.
Information to include
Please provide only the contact details and brief information needed for the practice to understand and respond to your request. Do not include detailed clinical, medical or emergency information in the form or an initial email.
Use and disclosure
Information received by the practice is used to respond to your request and manage appropriate next steps. It may be used or disclosed where you consent, where reasonably necessary for your care, or where required or authorised by law.
Access, correction and privacy questions
You may ask about, access or correct personal information held about you, subject to applicable requirements. Email admin@mindfulpsychologyhub.com.au with the subject “Privacy enquiry”.
Urgent information
Email is not monitored continuously and is not an emergency or crisis service. If there is an immediate risk to safety, call 000 or attend the nearest emergency department.
Further information
General information about Australian privacy rights is available from the Office of the Australian Information Commissioner and the Information and Privacy Commission NSW.